Brian Carter Cellars - Washington State Winery

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Use and control of your information
We use information collected on our Web site for two main purposes. First, we collect information to improve our site, such as reviewing which areas and features are most popular. Secondly, we collect information to enable visitors to join our mailing list or purchase wine. If we decide to collect information for any other purpose, we will inform you when we request this information. You may also stop the delivery of future e-mail from us by clicking on the link provided in every e-mail.

Cookies
Brian Carter Cellars uses a feature of your Internet Web browser called a "cookie" to enhance your visiting experience. Brian Carter Cellarsy does not and cannot use cookies to retrieve personal information about you from your computer. The cookies we use are not permanent and they automatically expire when you close your browser or after a defined time period.

Security
Your shopping experience is safe and secure. That means your credit card is safe, your personal information is safe, and your password is safe. We use the latest encryption technologies, rigorous password protections, and stringent limits on the number of people who have access to your information, all to guard against unauthorized access to the data.

Refund Policy
Typically all refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned wine or merchandise.

Shipping Policy
Please be assured that your items will ship out within three days of purchase, weather permitting. We ship via United Parcel Service (UPS). Sorry but we cannot ship to P.O. Boxes. In estimating when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 425.806.9463 for charges.

Questions & comments
If you have additional questions or comments of any kind, or if you see anything on our web site that you think is inappropriate, please let us know by emailing us directly at info@briancartercellars.com.